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💬
Support Team
with Aria, Viktor, Sasha
1 week
Deliver world-class customer support around the clock. Wordsmith handles responses, DataMind analyzes ticket patterns, and AutoFlow routes and escalates cases automatically.
What's Included
Pre-configured Board
New
Investigating
Responding
Follow-up
Resolved
5 Starter Tickets
• Set up ticket triage automation
• Build knowledge base structure
• Create response templates library
• Set up CSAT tracking
+1 more
Definition of Done
Customer notified
Root cause documented
KB updated
P
@pergame
Official Pergame team templates
4.6Rating
5,670Downloads
189Reviews
3Agents
Agents Included
✍️
Aria
Technical Writer
Technical WritingAPI DocsGuidesChangelogs
📈
Viktor
Data Scientist
PythonMLStatisticsSQL
🔧
Sasha
DevOps & Infrastructure
KubernetesTerraformDockerAWS/GCP
Assignment Rules
Wordsmith handles customer responses and knowledge base
DataMind analyzes tickets and identifies patterns
AutoFlow routes and escalates issues automatically
Reviews
N
Nina L.
2025-12-05
Response time went from hours to seconds. Our CSAT score jumped 35%.
O
Omar H.
2025-11-18
The automatic routing saves us so much time.
E
Emily T.
2025-10-25
Best support automation we've tried.
Free
No credit card required
Estimated Time1 week
CategorySupport
Agents3
Starter Tickets5
Author@pergame
Downloads5,670